Shipping Policy

Shipping Policy

Last Updated: September 21, 2026

This Shipping Policy explains the general order processing and delivery procedures used by Dailvoro.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Order processing time is separate from shipping transit time.

Estimated Delivery Time

For standard orders, estimated delivery times generally range from:

5–15 business days

depending on the destination, shipping method, product availability, and fulfillment location.

Delivery times are estimates and are not guaranteed unless a guaranteed delivery service is specifically stated during checkout.

Actual delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Customs processing
  • Severe weather
  • Public holidays
  • Peak shopping periods
  • Transportation disruptions
  • Incorrect delivery information

Shipping Charges

Applicable shipping charges are displayed during checkout before payment is completed.

If Dailvoro offers free shipping, any applicable minimum purchase requirements or geographic restrictions will be displayed where relevant.

Order Tracking

Where tracking is available, tracking information may be provided after an order has been shipped.

Tracking information may require additional time to become active after the shipping carrier receives the package.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Customers should review their shipping information carefully before completing an order.

If you discover an address error after placing an order, contact Dailvoro as soon as possible.

We will make reasonable efforts to correct the address before fulfillment, but address changes cannot be guaranteed after an order has entered processing or shipping.

Shipping Delays

If an order experiences an unusual delay, customers may contact Dailvoro through the customer support options available on our website.

We may review the available fulfillment and tracking information and contact the applicable shipping or fulfillment provider where necessary.

Lost Packages

If tracking information indicates an unusual delivery problem or if a package does not arrive within a reasonable period after the estimated delivery window, please contact us.

We will review the available shipping information and determine the appropriate next steps.

Damaged Packages

If a package arrives visibly damaged, customers are encouraged to photograph:

  • The shipping package
  • Shipping label
  • Damaged area
  • Product inside the package

This information may assist us in investigating the issue and providing an appropriate resolution.

Multiple Shipments

Some orders may contain products fulfilled from different facilities.

As a result, products within the same order may occasionally:

  • Ship separately
  • Have different tracking numbers
  • Arrive on different dates

Customers will not be charged additional shipping fees solely because an order is divided into multiple shipments unless clearly disclosed before purchase.

International Shipping

For international orders, additional customs duties, import taxes, brokerage fees, or government charges may apply depending on the destination.

Where these charges are not collected during checkout, the recipient may be responsible for paying them where permitted by applicable law.

Customs procedures may also result in additional delivery time.

Fulfillment Partners

Dailvoro may use third-party warehouses, logistics companies, shipping carriers, or fulfillment providers.

As a result, an order may ship from a location different from Dailvoro's primary business location.

Contact

For questions regarding shipping, tracking, or delivery, use the customer support options available on:

dailvoro.com